At Brand Identity, we pride ourselves on retaining and nurturing relationships with our customers, from massive companies to small businesses. We want to be the first choice for printing and embroidery in the UK, which is why we focus on delivering a positive customer experience every time.
Reviews & Testimonials from Brand Identity Customers
We have established long-lasting relationships by tailoring our approach to the needs of our customers, take a look below at what some of our customers say about us!
Outstanding service
I have been using Brand Identity for over 4 years now and they always deliver a great service and products. Always helpful on the phone and my first number on the list for promotional material, keep up the good work!
— Trade Price cars
Best company saved our bacon!
What a company, We was let down by our normal supplier and was in a 24h turn around need, B-ID delivered us 12 T-Shirts in less than 24H turnaround and the remainder before the end of the week. extra special mention to Corrinne, she was superb the whole way through 10/10 customer service. Any of our big orders will go through her and B-id in the future.
— Quill Construction
Amazing customer service
I have been using Brand Identity for over 5 years. Service is fast and the embroidery is the best quality I’ve seen. Customer service is spot on every time. Employees are very friendly and knowledgeable. Highly recommend.
— Yogabum Limited
Quality embroidery
I have been using Brand Identity for the past few months and am so Impressed with the quality of the embroidery on top of that the professional way in which my jobs are handled from start to finish is 100% perfect .. I would not hesitate in recommending them to anyone looking for Quality embroidery.
— British Carpers
Always given outstanding service
I've used Brand Identity for the last few years for all of my company's embroidered clothing and hats - polo shirts, sweatshirts, baseball caps, gillets, and wooly hats for winter. They have always given outstanding service and the ebroiidered logo's do not "tighten up", fade, or distort over time which I have experianced with goods supplied by other local companies. They are very easy to deal with too!
— Richard Lincoln
Always a great customer experience
I have always had a great customer experience with Brand Identity, and I would like to give a special shout out to Corrine Reeve, who has always been so helpful and supportive. it was due to this good customer service that I came back to Brand Identity again. The communication from the team has been timely, valuable, professional, and concise.
— Thames Technology
We have always received excellent service and the pricing is great value
We have been using Brand Identity since they started... They do embroidering for sailing clothes for our sailing teams and lots of promotional items such as bags and wrist bands etc. We have always received excellent service and the pricing is great value. Thanks very much!
— UK Cadet Class
The quality of all products and print work are of a high standard
I used Brand Identity for all company materials following a re-brand. This covered promotional materials through to work wear. I was on a strict schedule, of which the delivery of all materials was on time, as promised. The quality of all products and print work are of a high standard.I was impressed throughout by Brand Identity, which has now resulted in them being my preferred partner for all printed and promotion goods.
— Immervox limited
